On-demand public transport service ‘ArrivaClick’ has arrived

People in Liverpool can now benefit from an innovative on-demand app-based public transport service operated by leading passenger transport provider Arriva.

ArrivaClick combines the cost effectiveness of bus travel with the convenience of personalised transit. There are no fixed routes, with journeys determined by where passengers want to go within an area running from the city centre to Liverpool John Lennon Airport and connecting Liverpudlians to transport, work and shopping.

Arriva is working with Merseytravel to roll-out the new cashless service with a view to running 25 vehicles by summer 2019.

Passengers can ‘order’ and track a vehicle from the app, which will also tell them the name of the driver, and allow them to choose their pick-up point, and reserve a seat.

Powered by the sophisticated technology of global ride sharing transportation firm Via, algorithms seamlessly match passengers traveling in the same direction, dynamically routing vehicles in real-time to find the optimal route for their trip.

The shortest and fastest routes are calculated, with a guaranteed fare and real-time information on time of departure and arrival is provided. Passengers are then picked up and dropped off by the bus in the order most convenient for them.

On board, ArrivaClick offers free Wi-Fi, charging points and leather seats. Sharing journeys has the added advantage of helping to reduce air pollution and congestion in urban areas.

Matt Goggins, Head of Bus at Merseytravel, added: “One of Merseytravel’s main aims is to make sustainable journeys a more attractive choice for people in the Liverpool City Region, particularly when accessing things like training, education and employment. By providing a new way to use public transport, ArrivaClick really supports that vision.”

Kevin O’Connor, Managing Director of UK Bus, Arriva, said: “The bus services we run in Liverpool are relied upon by thousands of customers every day, and we are proud to bring this innovative and complementary new service to the city.

“ArrivaClick will complement existing public transport in the region, giving customers more options to use shared transport and we have big ambitions to make this flexible, responsive service available for thousands more journeys.

“Liverpool is a city that embraces new ideas, so it was the natural choice for us.”

John Irving, CEO of Liverpool John Lennon Airport also welcomed this new service.

“This innovative new scheme will give greater choice of public transport options not only for passengers travelling to and from the Airport, but also for employees based here, helping to fill gaps in the existing bus service provision.”

Passengers can download the ArrivaClick app via the iOS or Android app stores



Air Quality

Our handy map makes it easy to see what the current and historic air pollution levels are like in your area by bringing you the very latest information from air quality monitoring conducted by Liverpool City Council and Defra.

Screenshot of live air quality map

Image above is visual only. Click link to see live map. Air quality levels in Liverpool sourced from Liverpool City Council  and Defra.
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